All purchases are final unless they meet one of the following conditions below.
•If a print order is damaged during shipping, a replacement print order will be sent free of charge.
•If an original art order is damaged during shipping, a refund of the full order amount will be issued.
(Please note I may require documentation of any claimed damages.)
•If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
If you have ANY questions or concerns regarding your order, please do not hesitate to contact me at j@jeremysorrell.com. Thanks!